Privacy Policy

1. Who we are

InMedina ("we", "us", or "our") is a UK-based platform that connects clients with independent third-party providers of property and renovation services in Morocco. We are responsible for handling your data in relation to the InMedina website and direct communications with you.

2. The data we collect

The information we collect depends on how you interact with us. This may include:

• Contact details: such as your name, email address, and phone number when you submit an enquiry.
• Project details: such as your property preferences, budget indications, timeline, and any information you choose to share about your plans.
• Usage data: including IP address, browser type, device information, and pages visited, typically collected through cookies and analytics tools.
• Communication data: such as emails or messages exchanged with us.

3. How we use your data

We use your information for the following purposes:

• To respond to your enquiries and communicate with you
• To understand your needs and suggest relevant properties, services, or partners
• To introduce you to independent providers where requested
• To operate, maintain, and improve our website and services
• To comply with legal, regulatory, or accounting obligations

We do not sell your personal data to third parties.

4. Sharing your data with third parties

We may share your information in limited circumstances:

• Independent providers in Morocco: When you ask us to connect you with a local partner (such as RealEstateInMedina), we may share relevant details about your project so they can respond appropriately.
• Service providers: We use trusted third-party tools for hosting, email, analytics, and similar functions, who process data on our behalf.
• Legal and regulatory: We may disclose data if required to do so by law, regulation, or legal process.

Independent providers (including RealEstateInMedina) are separate entities with their own responsibilities and policies. Once connected, they may collect and handle your data directly. Their use of your data is governed by their own agreements and practices.

5. International transfers

Because we are based in the UK and work with partners in Morocco and potentially other countries, your data may be processed in multiple jurisdictions. Where required, we take reasonable steps to ensure that any transfers are made in compliance with applicable data protection laws.

6. How we protect your data

We use appropriate technical and organisational measures to help protect your personal data from accidental loss, misuse, or unauthorised access. However, no system can be guaranteed to be completely secure, and we cannot promise absolute security.

7. How long we keep your data

We retain your data only for as long as necessary for the purposes described in this policy, including:

• To stay in contact about ongoing or future projects
• To maintain business and financial records
• To comply with legal or regulatory requirements

When data is no longer needed, we will delete or anonymise it where reasonably possible.

8. Your rights

Depending on where you live and the laws that apply, you may have rights over your personal data, such as:

• Access to the personal data we hold about you
• Correction of inaccurate or incomplete data
• Deletion of your data in certain circumstances
• Restriction or objection to certain types of processing
• Portability of your data to another service provider where technically feasible

If you wish to exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding.

9. Cookies and analytics

We use necessary cookies for security, authentication, and to remember your privacy choice. These cookies do not require analytics consent.

With your permission, we use Google Analytics 4 to understand how visitors use our public website. Google Analytics may set cookies such as _ga and _ga_* and process device, interaction, and approximate location data. Advertising storage, advertising user data, and advertising personalisation are disabled. Analytics does not run on our sign-in or administration pages.

Your choice is stored in a first-party cookie for 180 days and is not extended merely because you revisit the site. You can change it at any time, and analytics cookies are configured not to outlast the expiry of your current choice. You can withdraw your choice at any time through the Cookie settings link in the footer. Withdrawing consent stops future analytics collection and removes Google Analytics cookies that this site can access; it cannot undo processing that occurred before withdrawal.

10. Third-party websites

Our website may contain links to other sites or services that we do not operate. We are not responsible for the content, security, or privacy practices of these third-party sites. We recommend that you review their privacy policies before sharing personal data.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, partnerships, or legal obligations. When we do, we will update the "Last updated" date at the top of this page. Where a change affects the purposes or vendors covered by your cookie choice, we will ask you to choose again.

12. Contact

If you have any questions about this Privacy Policy or how we use your data, you can contact us at:

realestate@inmedina.com